UK Tracked Delivery Guide
UK tracked delivery helps keep the ordering process more transparent. This guide explains how Sparks Smoke handles delivery fees, processing, timing, and tracking expectations.
The delivery policy is designed to be easy to understand: £6.99 tracked delivery below £100, and free UK tracked delivery when the order reaches £100 or more.
1. Check Your Order Total
Start by checking your cart total. If your order reaches £100 or more, the free UK tracked delivery threshold applies.
2. Confirm Delivery Details
Make sure your name, delivery address, and contact details are accurate before completing checkout. Incorrect details may delay processing.
3. Processing and Delivery Time
Orders are reviewed after payment confirmation. UK tracked delivery usually takes 2-5 working days after processing, although timing can vary during busy periods or public holidays.
Frequently Asked Questions
Is every order tracked?
Sparks Smoke uses UK tracked delivery for orders under and over the free delivery threshold.
When does the 2-5 working day estimate begin?
The estimate begins after payment confirmation and order processing.
Can delivery take longer?
Yes. Busy periods, address issues, or public holidays may affect timing.